Frequent Asked Questions

We accept cash, checks, apple pay and all major credit or debit cards. Please note that card payments are subject to a processing fee.We currently do not accept, Cash App, Venmo, or PayPal.

We kindly request at least 24 hours' notice for cancellations or rescheduling. Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee added to your next appointment.

Please call or text us if you're running behind. We'll do our best to accommodate you whenever possible.Depending on our schedule, excessively late arrivals may need to be rescheduled and may be considered a no-show, resulting in a fee.

We'll contact you as soon as your pet is ready. Because kennel space is limited, we ask that pets be picked up promptly after grooming is complete.Extended stays or all-day boarding may result in additional fees unless arranged in advance.